Learner Guide-CPPREP5010 Manage customer service activities in the property industry SIR ethics and privacy policies in

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS432 Identify and resolve client ICT problems Elective Units ICTNWK420 Install and configure virtual machines Group D ICTNWK421 Install

Units of competency FWPCOR2205 Follow WHS policies and procedures FWPCOR2203 Follow environmental care procedures FWPCOT3316 Transport forestry produce using trucks * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Readiness and Equity

implementation and monitoring of leisure and health programs CHCLAH008 Provide leisure education CHCLAH009 Apply concepts of human psychology to facilitate involvement in leisure programs CHCPOL003 Research and apply evidence to practice CCHCPRP003 Reflect on and improve own professional practice HLTAAP002 Confirm physical health status HLTWHS003 Maintain work health and safety BSBMGT502 Manage people performance Elective units CHCCCS038 Facilitate the empowerment of people receiving support CHCAGE009 Provide services for older people CHCAGE010 Implement interventions with older people to reduce risk CHCAGE011 Provide support to people living with dementia CHCCCS004 Assess co-existing needs CHCCCS040 Support independence and wellbeing CHCDIS017 Facilitate community participation and social inclusion If you require RPL Kits with comprehensive benchmarking

Learner Guide-CPPREP5010 Manage customer service activities in the property industry SIR ethics and privacy policies inOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce